Cxsuper live's Privacy Policy

Welcome to cxsuper live's Privacy Policy. This policy explains how cxsuper live collects your personal information, the purposes for which it is used, and how it is kept secure. We believe transparency is the best policy — so there's nothing hidden here.

This Privacy Policy applies to the cxsuper live website, mobile app, and all related services. By using any cxsuper live service, you are considered to have accepted this Privacy Policy.

Our data protection practices are built to international standards, including GDPR, ensuring equal protection for users everywhere. At cxsuper live, your privacy isn't just a talking point — it's the foundation of how we operate.

Cxsuper live only collects information that is necessary for service delivery, security, and legal compliance. We never gather data beyond what is required.

Cxsuper live collects information through several methods, with full transparency maintained at every step:

• Directly Provided Information: Information you provide directly during registration, KYC verification, deposit forms, or when contacting support.
• Automatically Collected Data: Device and behavioural data is collected via cookies and log files as you browse the site.
• From third parties: Limited information may be received from payment providers (bKash, Nagad, Rocket) or identity verification agencies.
• Social Login: If you log in with a social media account, only the information that is strictly necessary will be accessed.

Cxsuper live uses your information for the following purposes:

• Account Management: Account creation, verification, login, and security management.
• Service Delivery: Enabling gameplay, and processing deposits and withdrawals.
• KYC & Legal Compliance: Age verification, identity confirmation, and compliance with anti-money laundering regulations.
• Customer support: Responding to your complaints and inquiries.
• Responsible Gaming: Identifying signs of excessive gaming to provide appropriate support.
• Security & fraud prevention: Detecting suspicious activity.
• Service Improvement: Analytics to improve the platform experience.
• Promotional Communications: Promotional offers and bonus updates are only sent with your consent.

Cxsuper live shares your information only in very limited circumstances and under strict conditions. Below is an outline of who it may be shared with and why:

• Payment Provider: bKash, Nagad, and Rocket process transactions using only the minimum required information.
• KYC Verification Provider: Licensed agency for identity verification.
• Law enforcement agencies: At the request of government authorities under court order or legal obligation.
• Technology service providers: Server hosting or cybersecurity providers — subject to strict confidentiality agreements.
• Game providers: Limited data necessary for game operation.

Cxsuper live uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause login issues.

Cxsuper live does not retain your data longer than necessary. Below are the retention periods for different types of information:

• Account details: For the duration of account activity and 5 years after closure, as required by law.
• Transaction details: 7 years from the date of the last transaction, in accordance with financial regulatory requirements.
• KYC documents: 5 years from the date of verification.
• Support Contact: 2 years from last contact.
• Cookie Data: Depending on cookie type (7 to 90 days).
• Inactive Accounts: If there is no activity for 12 months, data may be deleted after notice.

As a cxsuper live member, you have several important rights over your personal data:

Cxsuper live strictly prohibits registration for users under 18 years of age. We have dedicated measures in place to protect minors:

• Age is verified at the point of registration.
• Age is verified during the KYC process using date of birth and a valid identity document.
• If we become aware that a minor has registered, the account will be closed immediately.
• No data from minors is collected or stored.

Cxsuper live reserves the right to update this Privacy Policy as needed. In the event of any changes:

• You will be notified by email or on the platform at least 7 days before any significant changes take effect.
• Continued use of our services after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account and request deletion of your data.
• The date of each revision will be shown at the top of the page as "Last Updated".

We recommend checking this page regularly to stay up to date with our latest privacy policy.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. Our dedicated Data Protection team is always ready to help: